Transform with Teams

City administrative assistants actually run smaller cities and towns. While mayors, clerk-treasurers, and council members may make all the important public decisions, the administrative assistants are quite likely the most important cog in day-to-day operations!

They answer citizens’ phone calls. T...

I’ve heard this question many times since leaving the corporate world and working with businesses that are hundreds of times smaller than my former mega-corporation. I’ll try to quickly answer that question.

Oftentimes, a Managed Service Provider upgrades a small business to Microsoft 365 but provi...

Computers have always had cutting edge functionality and use potential. Office workers taking advantage of that functionality potential, not so much!

For decades, computer functionality and use potential has far outpaced the skills and workplace processes in office environments. With Microsoft 365,...

The most powerful, yet most underused SharePoint tool is the custom list. Custom lists have never gotten the spotlight because most organizations never look past the most obvious use of SharePoint, which is document storage and management.

So what is a custom list? It is a browser-based spreadsheet...

Enjoying success and long-term efficiency with Microsoft Teams is very easy and can be 100% guaranteed with one simple action.

I have worked to implement Teams in workgroups and organizations since it was introduced to the business world in 2017 and I can tell you that one simple action – or lack o...

I subscribe to the Seth Godin blog because he is a prolific writer and about every fifth article speaks right to my needs, wants, or business. His article today, entitled "The Weight of Repetitive Tasks," especially hit home. In it, he unwittingly proves my point of why improving repetitive office p...

Most cities and counties use two sets of software/apps to run their business.

First, there are specialty programs used for specific processes, such as payroll, HR, maintenance tracking, etc. These are expensive, require training, and usually meet specific, important needs.

Secondly, most cities an...

“They’re Boomers and they don’t want chat.” When my friend said that, it occurred to me why many leaders resist moving from email and attachments to the much more efficient chat-based format of Microsoft Teams.

I was having a discussion with a friend who was frustrated at the slow pace of his compa...

Eisenhower didn’t say, “Hey guys, we’re going over to France and invading in the wee hours tomorrow. Let me know if you want to go.”

D-day would have been a miserable failure if he had, of course. Likewise, if you make implementation of Microsoft Teams optional for individuals, you’ll have a misera...

If you’ve tried Teams in your organization and you’re underwhelmed by the results, you did it wrong!

The value of Teams grows exponentially over time and with heavy usage. If you haven’t experienced that exponential growth in value after a couple of months, some of the following are likely true for...