The Collaboration Culture Change Blog

Jam-packed with actionable ideas for eliminating email overload and information chaos in your organization and personal work life.

Work Management Barrier Resolution - Radically Reducing Time Spent Tracking Improvement Progress

The Situation

One large generating station conducted a regular weekly meeting in which recent barriers to efficient maintenance work were discussed and actions planned to eliminate such barriers in future work.

These barriers were such things as mechanics getting the wrong parts due to incorrect...

Continue Reading...

Help Desk Process - A Simple SharePoint Solution for Emailed Support Requests

The Situation

At one point during my career, I was the only SharePoint support person for more than 5,000 employees and contractors, about 90 locations, and more than 300 SharePoint sites. What compounded the difficulty of this situation was the fact that I also had to serve as developer,...

Continue Reading...

Facilitating the Review and Certification of 170 Procedures in Thirty Days

The Situation

At the end of 2014, a station was ordered by the COO to ensure that 170 procedures were reviewed, certified, and organized by the end of January. Most source files were stored on a station shared drive at that time, but a few were on the plant’s SharePoint site and a few were...

Continue Reading...

Using a Single Source to Display Information in Dozens of Locations

The Situation

The fossil-hydro fleet had a goal of radical improvement in safety, environmental, and operational performance. Implemented tactics involved heavily publicizing negative events fleet-wide and forcing awareness and learning across the fleet every day. While this effort involved much...

Continue Reading...

Using a SharePoint Meeting Page to Make Meeting Agendas Flow

The Situation

All generating stations conducted morning management meetings by various names. Much of the time spent in those meetings was monologue in nature. Shift supervisors from the night shift told incoming management personnel what had transpired overnight, and incoming management...

Continue Reading...

Outage Reporting – Using Upward Reporting to Capture Lessons Learned

The Situation

Maintenance outages are a stressful and action-packed time for electric generating stations. It is not a small deal when a utility idles a large generating unit because if things go badly and return to service is delayed, that unit’s generation may not be available for peak...

Continue Reading...

Hot Work Permit Log – Consolidating Electronic and Hard Copy Logs into a Single Location with Short Notice

The Situation

During an internal safety audit one morning more than ten years ago, it was discovered that a large generating station’s Hot Work Permitting Logs were insufficient and not up-to-date. Hot Work is defined as any work that involves burning, welding, using spark-producing tools,...

Continue Reading...

Op Model Assessments - Reducing the Cost of Assessments by 50% with SharePoint

The Situation
We developed an Operating Model during merger transition work in 2005. The “Op Model” became the bible of generating station management at the new company. It prescribed detailed operating, maintenance, and financial management methods.

Adherence was expected of station...

Continue Reading...

Generating Station Visitor/Contractor Log – Eliminating Phone Calls and Emails

The Situation

After 9/11, generating stations came under a lot of pressure from Homeland Security to shore up security at their entrances for the sake of the country’s electrical grid. Additionally, generating stations generally use a considerable amount of contractor labor. Maintaining...

Continue Reading...

Reduce Non-Value-Added Computer Time to Increase Time on the Shop Floor

A station manager recently confided to me that he was frustrated that he was mandated to get his supervisors out on the shop floor at least 50% of their days at work. "How can I do that when 70% of their work is on the computer?" he lamented.

I felt his pain; I thought the same when I heard the...

Continue Reading...
1 2
Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.