Business-Driven 365
A blog full ofĀ actionable ideas for quickly transforming your business with Microsoft 365.
Help Desk Process - A Simple SharePoint Solution for Emailed Support Requests
The Situation
At one point during my career, I was the only SharePoint support person for more than 5,000 employees and contractors, about 90 locations, and more than 300 SharePoint sites. What compounded the difficulty of this situation was the fact that I also had to serve as developer,...
The Author
Arnie Howes
Arnie Howes has spent more than 25 years working with hundreds of organizations, using Microsoft collaborative technologies and Lean Office techniques to eliminate email overload and information chaos.
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